Frequently Asked Questions

Yes. LINEXOR offers free standard shipping on eligible orders within the contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, and other destinations may be subject to additional charges or restrictions.

Orders are typically processed within 1–3 business days after payment is confirmed. Processing may take longer during peak periods, holidays, or when additional order verification is required.

Products in the same order may be fulfilled from different locations. This means your order may arrive in multiple packages with separate tracking information.

Most eligible products may be returned within 30 days of delivery. Returns must be authorized before shipment. Products should be unused, in the same condition received, and in the original packaging unless the return relates to a defect, damage, or fulfillment error.

If the return is due to an incorrect item, defective product, or shipping damage, LINEXOR will provide instructions and cover reasonable return shipping costs when a return is required. For other returns, the customer is generally responsible for return shipping.

Please submit a support request as soon as possible. We may ask for photographs of the product, packaging, shipping label, and visible damage so we can evaluate the issue and determine the appropriate resolution.

Use the LINEXOR Support page for questions about product use, compatibility, setup, maintenance, orders, shipping, or warranty matters.

Yes. LINEXOR serves individual customers as well as schools, athletic programs, leagues, parks and recreation organizations, sports facilities, and other institutional buyers.

Visit our Dealer Program page and submit a Dealer Application. We review dealer inquiries based on the business, customers served, and product categories of interest.

International shipping availability varies by destination and product. If shipping is available for your destination, applicable options and charges will generally be shown at checkout.