Shipping policy
SHIPPING POLICY
LINEXOR primarily ships orders within the United States. Shipping availability, delivery methods, and estimated delivery times may vary depending on the product, destination, order size, and fulfillment location.
FREE SHIPPING
LINEXOR offers free standard shipping on eligible orders within the contiguous United States (the 48 contiguous states).
No standard shipping charge will be added to qualifying orders at checkout.
Shipping to Alaska, Hawaii, U.S. territories, and other locations outside the contiguous United States may be subject to additional shipping charges, restrictions, or limited availability.
Expedited shipping, special delivery services, or other optional shipping methods, when available, may incur additional charges.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may be longer during peak periods, holidays, or when additional order verification is required.
Once your order has shipped, available tracking information will be provided.
DELIVERY ESTIMATES
Estimated delivery times shown at checkout or provided after an order is placed are estimates and are not guaranteed delivery dates.
Delivery times may vary depending on the destination, carrier, product availability, weather, holidays, and other circumstances outside our reasonable control.
LINEXOR is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control after an order has been transferred to the carrier. However, we will assist with eligible delivery issues when appropriate.
MULTIPLE SHIPMENTS
Products in the same order may be fulfilled from different locations.
As a result, your order may arrive in multiple packages or separate shipments. Tracking information may be provided separately for each shipment.
Receiving part of your order before the remaining items does not necessarily mean that items are missing.
OVERSIZED AND HEAVY PRODUCTS
Some LINEXOR products may be considered oversized or heavy and may require different shipping methods, processing times, or delivery arrangements.
Free standard shipping within the contiguous United States applies to eligible oversized and heavy products unless otherwise stated on the product page or at checkout.
Certain locations or delivery circumstances may require additional arrangements or may not be eligible for standard delivery.
Customers are responsible for ensuring that the delivery location can reasonably receive the products ordered.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you discover an address error after placing an order, please contact LINEXOR Support as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered processing or fulfillment.
Additional shipping, rerouting, or handling costs resulting from an incorrect or incomplete address may be the responsibility of the customer.
DAMAGED SHIPMENTS
Please inspect your order when it arrives.
If a product arrives damaged, please contact LINEXOR Support as soon as possible so we can evaluate the issue and make it right.
We may request photographs of the product, shipping carton, packaging materials, shipping label, and visible damage to help us evaluate the issue.
Please retain the product and all original packaging until the issue has been resolved and further instructions have been provided.
LOST OR MISSING SHIPMENTS
If tracking information shows an unusual delay, or if your order has not arrived within a reasonable period after the estimated delivery date, please contact LINEXOR Support.
We will review the available tracking information and, when appropriate, work with the carrier or fulfillment provider to investigate the shipment.
If tracking shows a package as delivered but you cannot locate it, please check the delivery location, surrounding area, and with other members of your household, organization, or facility before contacting us.
Resolution of lost, missing, or misdelivered shipments may depend on the circumstances and the results of the carrier investigation.
ORDER CHANGES AND CANCELLATIONS
If you need to change or cancel an order, please contact LINEXOR Support as soon as possible.
We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered processing or fulfillment.
Orders that have already shipped generally cannot be canceled and may need to be handled under our Return and Refund Policy.
ALASKA, HAWAII, AND U.S. TERRITORIES
Orders shipped to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories are not automatically eligible for free shipping.
Shipping availability and charges depend on the product, destination, package size, and available carrier service.
If shipping is available, applicable charges will generally be displayed at checkout. Certain oversized or heavy products may not be available for shipment to these locations.
INTERNATIONAL SHIPPING
International shipping availability varies by destination and product.
If international shipping is available for your destination, available shipping options and charges will generally be displayed at checkout.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
Customs processing may affect delivery times, and some products may not be available for international shipping.
CONTACT
For questions about shipping, delivery, or an existing order, please contact LINEXOR Support through our website.